Contact Us
Telephone Number

For questions about your benefits or claims information:

Please call the number on the back of your member ID card.

For technical questions about the Blue Access® for Members Web site:

Blue Access® Internet Help Desk
1 (888) 706-0583
Monday - Friday 7:00 a.m. - 10:00 p.m. (CT)
Saturday 7:00 a.m. - 3:30 p.m. (CT)
 
Mailing Address

Blue Cross and Blue Shield of Illinois
P.O. Box 805107
Chicago, IL 60680-4112
E-Mail Us
Out of concern for the privacy and security of your personal health information, we will reply to your email by telephone or letter.  For more immediate service please contact our help desk using the telephone numbers listed above.
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  * If you are contacting us from outside of the United States, please include your contact information (international telephone number, time zone, etc) as part of your question