| Answers |
| Q: |
Why did
my session time out? |
| A: |
If there
is no activity for 30 minutes, the system
times your session out for security reasons
and to conserve resources.
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| |
|
| Q: |
How can
I get answers to my questions about the
Producer Portal? |
| A: |
Consult
Online Help, contact your manager, or enter
a Help ticket.
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| |
|
| Q: |
Do I need
to make PC adjustments when using the Producer
Portal? |
| A: |
The recommended
settings are described on the login page.
We recommend that you set your screen resolution
to 800 x 600 pixels to optimize your screen
view.
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